Invoice FAQ

• Where can I find and download my invoice?

• What is invoiced by WebInterpret?

• What is the difference between a Transaction and Success fee?

• When are fees charged?

• How do you read a WebInterpret invoice?

• When are invoices issued?

• Where do I find my billing cycle date?

• How do I cancel my account?

• Why are payments not working?

• What payment options do you accept?

• How do I make payments?

• Why is the 20% tax applied twice?

• Cancelled and unpaid transactions

• When will I receive my refund?

• How do you process refunds?

• How is refund marked on the invoice?

• Why do I keep receiving invoices if my account is closed/paused?

• How do I modify personal invoice details (address, email, etc.)?


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