If you need to ask questions regarding your eBay, Amazon or Online Stores Program, you can now get great support direct from your Seller User Interface.
We now have great ''Quick Help'' and ''Submit Request'' options direct from your SUI (Seller User Interface):
With our new interactive Webform, you can now ask questions and find suggested answers directly. Our Help Center will now offer self-service suggestions direct from our knowledge base to assist with frequently asked questions:
If the answer you're looking for is not available, you can contact us with your request via email:
Or click on ''Open chat'', complete the short information field and one of our agents will contact as soon as available:
Once connected, our Customer Support team will be ready to assist you live.
Please note our Support team are available Monday to Friday and will be online to Chat during the following Business hours:
- UK: 9:00 – 16:30 UTC
- DE: 9:30 – 17:30 CET